Karin Hurt & David Dye Courageous Cultures
Last updated date: August 25, 2021
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Update as August 25, 2021:
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Many businesses think they have an open culture that invites contribution, only to be surprised when they learn their employees feel unheard. This book examines why and provides research-proven techniques for fostering innovation, problem-solving and a customer focus.
In our analysis of 12 expert reviews, the Karin Hurt & David Dye Courageous Cultures placed 5th when we looked at the top 5 products in the category. For the full ranking, see below.
From The Manufacturer
From executives complaining that their teams don’t contribute ideas to employees throwing up their hands because their input isn’t sought–company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. A microinnovator is the employee who consistently seeks out small, but powerful, ways to improve the business. A problem solver is the employee who cares about what’s not working and wants to make it better. They uncover and speak openly about what’s not working and think critically about how to fix it. A customer advocate is the employee who sees through your customers’ eyes and speaks up on their behalf. They actively look for ways to improve customers’ experience and minimize customer frustrations. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In this book you’ll learn practical tools to uncover, leverage, and scale the best ideas from every level of your organization. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization.
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An Overview On
Business today truly is international, with technology allowing employees, customers and owners/partners to come together from anywhere in the world. With this comes a plethora of communication styles and cultural backgrounds.
Moreover, the economy, technology and global culture are changing so quickly that what worked for the manager that came before you may not work for you. In such an environment, the right book on business culture can be a lifesaver.
Organizational culture is now its own field of study, and you can easily begin reading up with a textbook on the subject. When choosing a book, check an author’s bona fides to see if they’ve successfully led or fostered specific companies or cultures. If they come from an academic or scientific background, find out if their research is rigorous and peer-reviewed.
More than anything, look for specific and actionable advice. It can be easy to get lost in generalities with an abstract concept like organizational culture.
The Buying Guide
- Seek out additional reading that’s specific to your industry. This can depend on the age, size, sector and location of your business.
- Find books focused on your specific situation. For example, are you a small business or in the public sector?
- Always make sure the author does not dismiss the experiences of diverse employees, clients and partners.
- Buy the latest edition of the book to ensure you’re getting the most up-to-date information about statistics, people and processes.
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