Karin Hurt & David Dye Courageous Cultures

Last updated: August 25, 2021

Many businesses think they have an open culture that invites contribution, only to be surprised when they learn their employees feel unheard. This book examines why and provides research-proven techniques for fostering innovation, problem-solving and a customer focus.

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Product Details

Key Takeaway: Get a true competitive advantage when you make all your employees advocates for your success. This book shows how.

In our analysis of 12 expert reviews, the Karin Hurt & David Dye Courageous Cultures placed 5th when we looked at the top 5 products in the category. For the full ranking, see below.

From The Manufacturer

From executives complaining that their teams don’t contribute ideas to employees throwing up their hands because their input isn’t sought–company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. A microinnovator is the employee who consistently seeks out small, but powerful, ways to improve the business. A problem solver is the employee who cares about what’s not working and wants to make it better. They uncover and speak openly about what’s not working and think critically about how to fix it. A customer advocate is the employee who sees through your customers’ eyes and speaks up on their behalf. They actively look for ways to improve customers’ experience and minimize customer frustrations. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In this book you’ll learn practical tools to uncover, leverage, and scale the best ideas from every level of your organization. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization.

Expert Reviews

What reviewers liked

A powerful and necessary book for these times. Whether you lead 100 or 2, this book invites a way to open up to the critical conversations needed to being a team and an organization together. Now is the perfect time to discover how others feel about work that adds value and what does not. Great wisdom lies within organizations but too often, a leader does not know how to access it. This book will tell you how.

What reviewers didn't like

Starts slow but some good points if you stick with it.
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