A popular line of audiovisual (A/V) carts that have been sold since the 1980s is now being recalled. The Consumer Product Safety Commission wants customers to immediately cease using the Luxor brand of A/V carts.
Three children have died due to tip-over accidents caused by these A/V carts, and another child was injured between 2006 and 2016.
As a result, Luxor is voluntarily recalling these carts in cooperation with the Consumer Product Safety Commission. They are warning customers that if the A/V carts are loaded with heavy items like television sets, they can tip over and cause grave injury or death.
Three types of Luxor brand carts are being recalled. This includes the WT42 “Tuffy” plastic cart, the W42/AVJ42 metal cart and the LP-DUO/TPDUOEQ plastic cart. Brand names on the carts might say “Luxor,” “Line Leader,” “Luxor H Wilson” or “H Wilson.”
Over 84,000 of these A/V carts were sold in America, and around 1,650 were sold in Canada.
If you own one of these carts, Luxor says that you should stop using it immediately. You can contact Luxor for a free repair kit. This will update your cart and make it safe for use. To get a free repair kit, you can call Luxor at 1-800-323-4656 during regular business hours Monday through Friday. You can also email them at recall@luxorworkspaces.com or fill out an online request form here.
The repair kit includes a metal ballast weight to help offer more stabilization to the carts. With the repair kit, Luxor is also offering new guidelines to customers regarding the use of these A/V carts. No more than 25 pounds should be placed on each shelf of the cart. They are also advising customers not to leave children unattended around the carts.
The most recent tip-over incident involving a Luxor A/V cart known the company occurred in 2016. Luxor is not offering refunds for these carts.
Luxor Workspaces is based in Waukegan, Illinois. They sell office products such as desks, chairs and specialty carts like these newly-recalled A/V carts.
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Bridget Sharkey is a freelance writer/ghostwriter with a background in publicity. As a ghostwriter, she conceives, researches and composes original content for clients in the fields of business, hospitality, lifestyle, technology and relationships. She lives in Madison, Wisconsin, with her husband and children, Maeve and Malcolm. You can reach her at http://bridgetsharkeywrites.com/. More.
