Gametime is hiring remote customer service workers


Working from home is on a lot of workers’ wish lists these days. Who wouldn’t love ditching their commute and being able to work in their sweats?

If you’re looking for a job that gives you these benefits, Gametime, a mobile ticketing service is hiring full-time, work-from-home customer service associates. The jobs are only available for residents in 14 states: Alabama, Alaska, Arizona, Colorado, Hawaii, Michigan, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Tennessee, Utah and Washington.

Gametime helps people score last-minute tickets to shows, concerts and sporting events.

If you’re lucky enough to live in one of these states, here are the details on the job.

The job pays $15 an hour, and associates will work eight-hour shifts, including weekends and holidays. You’ll be schedule to work either a morning or an evening shift, from 5 a.m. PST to 1:30 p.m. PST or from 1:30 p.m. PST to 10 p.m. PST (the rest of the team is based in San Francisco, hence the West Coast hours!).

You should also know that there’s a full week of training in early March.

Associates will also be eligible for benefits, although the details on what benefits will entail are scarce. You will receive a $10 credit for the app.

Getty Images | Allison Joyce

As a Gametime fan happiness associate, you will be responsible for helping customers with any questions or problems they have with using the app.

You will assist customers in placing new orders, processing returns and getting them into events. You will communicate by phone, email and text.

Although you will be working remotely, you will have the chance to interact with you team manager during a weekly meeting. The company utilizes Slack, a web-based communication tool to share information and talk.

The skills and qualities Gametime is looking for in potential candidates include attention to detail, fast responses and an upbeat attitude.

They would like to hire people that have previous experience in a support role, preferably with a local sports team or a mobile tech company. Experience with Zendesk and/or other customer ticket systems is also preferred. Candidates should have a college degree, familiarity with Windows, strong internet skills, flexibility, resourcefulness and good communication skills.

If you’re interested and think you have what is takes, you can apply online.

[H/t Penny Hoarder]

About the Author

Kate Streit

Kate Streit lives in Chicago. She enjoys stand-up comedy, mystery novels, memoirs, summer and pumpkin spice anything. More.

More to explore