Work-From-Home Jobs That Don’t Require Talking On The Phone

A work-from-home job is perfect if you have kids at home, but so many of these jobs require talking on the phone, and for many people, this isn’t an option.

Whether you’ve got a lot of background noise, your work schedule is sporadic, or you’re just not a fan of gabbing all day long, you’ll want to find other legitimate work-from-home options that don’t require you to be on the phone all day.

They can be difficult to find when you’re weeding through the many work-from-home customer service jobs you see online, but luckily, we’re here to help.

Here are six legitimate non-phone work at home jobs to consider.

1. Freelance Writing

If you’ve got a way with words—the written word, that is—you might want to consider freelance writing.

This could be for a range of companies, from media websites, to marketing firms, to individual clients and even blogs. There are a number of websites that feature writing jobs, including Upwork, Demand Media (now called Leaf Group), Craigslist and more.

computer photo
Getty Images | Allison Joyce

2. Virtual Assisting

Many companies or individuals look for virtual assistants to help them with their day-to-day tasks. Some may involve phone calls, but many don’t.

A virtual assistant job could include sending emails, scheduling appointments or bookkeeping. You can choose to work as an employee for a company such as 24/7 Virtual Assistant or Assistant Match, or you could take the other route and set up a virtual assistance company of your own. (Learn more about getting started as a virtual assistant here.)

working laptop photo
Getty Images | Justin Sullivan

3. Customer Support

Plenty of companies provide online support, which means you can help people with customer service without having to talk on the phone. Instead, you will provide customer support through chat and email. Websites such as Apple and Convergys are often hiring for online customer support positions.

working laptop photo
Getty Images | Stephen Lam

4. Data Entry

Many businesses outsource data entry jobs, and it’s an easy task for you to do at home. What’s most important is that you have fast and accurate typing skills and experience with word processing, database, and presentation software. Make sure you choose to apply for a legitimate company such as Virtual Bee/The Smart Crowd or Smart Locating.


5. Transcription

Transcribing involves listening to an audio file and typing up what you hear.

When working a transcription job, it’s easy to set your own hours, and you can apply for different jobs in general, medical and legal categories.

The work can be tedious, but it often pays well. You can find these jobs at TranscribeMe, Rev, and TigerFish.

earphones laptop photo
Flickr | TheBetterDay

RELATED: American Express is hiring work-from-home customer service reps for $15 an hour (Plus bonuses!)

6. Search Engine Evaluation

Websites like Google and Bing need to make sure their search engines are providing the most accurate results, and you can help test for that.

This type of work is often referred to as “Google Rating,” and it involves good research skills and experience using the Internet. Companies with good reputations include Leapforce, Lionbridge, and Appen.

google photo
Getty Images | Justin Sullivan

Now Hiring: Customer Service Email Jobs

OK, so you probably (Read: definitely) won’t get to work with Jay Z himself, but these work-from-home customer service jobs still look pretty cool. The best part? Absolutely no phone calls!

Jay Z has launched a new music streaming service (think Spotify and Pandora, but different) and is looking for work-from-home customer service reps in every state except New York, California, Rhode Island, Washington, Arkansas, Oregon or Indiana. They’re particularly interested in hiring people who can speak Portuguese or Polish languages, in addition to English.

“You will answer customer emails about a new, music streaming site, similar to Spotify—no phone calls,” according to the posting. “You’ll be multi-tasking in cloud-based applications on your computer to access customer and client information resulting in resolution of customer issues.”

[h/t Money Saving Mom]