And it’s not just people who’ve bought LuLaRoe leggings who are mad—some salespeople are feeling disillusioned with the multilevel marketing company as well. According to a CBS Money Report, LuLaRoe salespeople have to spend anywhere from $5,000 to $20,000 to buy their own inventory. Then, when merchandise is defective or there are other issues, the company leaves them hanging.
— Herkie (@corimarino) January 9, 2017
“I’m now saddled with over $7,000 in debt and tons of leftover inventory that even other consultants won’t buy from me,” one LuLaRoe representative told CBS Money. “The only positive thing that came out of this experience is some of the awesome women that I met through it all. But I regret everything else.”
LuLaRoe claims the holes in the leggings come from weakening the fibers to make them “buttery soft,” according to an internal company email.
“We have done all we can to fix them,” said Patrick Winget, the head of production for LuLaRoe, in the January 17 email.
— AD (@thefrugalyogi) November 23, 2016
The plaintiffs, however, disagree with this statement.
“It is clear that defendants have chosen to sacrifice the quality of their products in order to meet the growing demand at the expense of customers,” the suit states. “The extent to which they have done this, however, is unacceptable.”
If you live in the U.S. and bought LuLaRoe leggings after March 31, 2016, you qualify to be a member of the lawsuit. The plaintiffs are seeking monetary damages, restitution and reimbursement of legal fees. And maybe a new place to go buy leggings.