Hilton is hiring 700 work-from-home employees


Working from home definitely has its perks. If you’ve ever dreamed of being able to work in your pajamas, now may be your chance. Hilton is hiring 700 work-from-home employees to fill a number of customer service and reservation positions.

These jobs are year-round and full-time. The positions come with full benefits, including a 401k, professional development training and exclusive travel discounts through the company’s team member program, Go Hilton.

These remote positions are part of Hilton’s Reservation & Customer Care Team. Employees on this team serve as the first point of contact for guests and are responsible for answering travel and reservation-related questions. They answer back-to-back calls during shifts. The jobs require flexibility in your schedule, as the department is open nights, weekends and holidays.


While all work is performed remotely, these positions are only open to candidates that reside in the following 28 states: Alabama, Arkansas, Delaware, Florida, Georgia, Idaho,  Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin and Wyoming.

A press release notes that the jobs are particularly convenient for people who need to move frequently, such as military spouses. Hilton is especially eager to hire veterans and members of the military as part of its Hilton’s recently-expanded initiative Operation Opportunity.

Getty Images | William Thomas Cain

It sounds like there’s plenty of opportunity to move up as well, either transferring across departments or into management and training positions.

“My work from home career with Hilton started as a Customer Care Coordinator and quickly advanced to a Diamond Desk Coordinator, a position dedicated to assisting our Hilton Honors Diamond members exclusively,” Nicole Washburn, a Hilton team member, said in the press release about her experience working for the hotel chain.  “From the beginning of my career, there was a continual investment in my development and swift forward progress of growth that led me to my current role as a Development Coach in Reservation Sales. Hilton’s Work From Home initiative provides career growth, a unique benefit for Team Members who rely on having a remote working arrangement; it’s no wonder that Hilton was named as one of world’s best workplaces by Fortune Magazine.”

In addition to flexibility and a can-do attitude, Hilton is looking for candidates with a high school diploma or GED, three years’ job experience in a consultative customer service-oriented and/or sales role and one year of meeting specific goals in a performance-driven role. You can apply online here.

This sounds like a great flexible, remote job for the right candidates. Do you know someone who should send in an application?

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Kate Streit

Kate Streit lives in Chicago. She enjoys stand-up comedy, mystery novels, memoirs, summer and pumpkin spice anything. Learn More.