Ford is recalling 1.4 million vehicles because the steering wheels can become loose and even come off while driving.
The automaker says it is aware of two accidents and one injury that may have been caused by the problem.
The affected models are the Ford Fusion and the Lincoln MKZ, both from model years 2014-2018.
Ford said the problem is that a steering wheel bolt could come loose, which could cause the steering wheel to potentially detach.
A quick search of the National Highway Transportation Safety Administration’s complaint database produces several worrisome stories from drivers.
“While driving on interstate, steering wheel came loose and car veered off interstate,” one driver from Harriman, Tennessee, told the NHTSA. “I regained control but steering wheel is still loose.”
Another driver shared a similar story.
“Got in my vehicle to drive it one day and my steering wheel was very loose,” the person wrote. “It wobbled on the column. Had to take it into a dealership. When they looked at it, said the bolt was loose enough to unscrew with your hand.”
The company also announced a recall of another 6,000 vehicles due to a risk of fire from a clutch pressure plate fracture. But all those recalled cars are manual transmission cars, which are not commonly sold. The affected models are 2013-16 Ford Focuses and 2013-15 Ford Fusions.
The steering wheel recall applies to every version of the Fusion:
-Fusion Hybrid Platinum
-Fusion Energi Platinum
The recall also applies to every version of the Lincoln MKZ:
-Lincoln MKZ Premier
-Lincoln MKZ Hybrid Premier
-Lincoln MKZ Black Label
How To Get More Info
Wondering how to get in touch with the automaker with questions?
A spokeswoman for Ford told Consumer Reports that the company will be sending out mailers to affected customers during the week of April 30. You can reach Ford’s customer service phone line by calling 866-436-7332 or Lincoln by calling 800-521-4140.
The car manufacturer also told Consumer Reports that there is a fairly easy fix to this issue. If you take your car to a dealer, they can replace the bolt that holds the steering wheel in place with a longer bolt. They also plan to install a nylon patch to maintain the appropriate pressure, though the parts won’t be available until the end of April.
If you’re curious about whether your car is included in the recall, you can check the VIN number on the National Highway Transportation Safety Administration’s website.
Written by Chris Isidore for CNN with additional reporting by Don’t Waste Your Money staff.
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