Disney is hiring work-from-home customer service reps in select states

Disney store
Flickr | Esparta

If you’ve always dreamed of working for Disney, now’s your chance! If you’re lucky enough to live in Texas, Georgia, Nevada, Florida or North Carolina, Disney Store is hiring guest service representatives in those states.

Even better, you can do your job in your pajamas, because these positions are work-from-home!

Some of the job duties include assisting guests by answering inbound calls and emails, contacting guests via outbound call, and escalating issues to appropriate supervisors/management.

All Disney employees are referred to as “Cast Members,” and this position is no different. The job listing says it’s the Cast Member’s responsibility to create “magical moments for guests of all ages.”

So do you have what it takes? Disney is looking for candidates with excellent communication skills and a reliable, high-speed internet connection.

Other desired qualifications include a customer-focused attitude, strong attention to detail, computer proficiency including online shopping experience, and demonstrated success working as a member of a team.

Flickr | LaMenta3

While you don’t need a college degree, a high school diploma or equivalent is required. Disney is especially looking for bilingual candidates, who can write and speak fluent Spanish as well as English.

Shifts are varied and may include holidays and weekends.

Disney Ranked Top Employer

Disney is consistently ranked as a great company to work for.

In May, Disney snagged the ninth spot on LinkedIn’s list of Top 50 Companies To Work For.

The annual ranking takes into account LinkedIn users’ interest in a company’s jobs, interest in a company’s brand, and employee retention.

Earlier in 2017, the company was ranked number one within the entertainment industry on Fortune’s list of “World’s Most Admired Companies.”

Disney also made’s list of best companies for employee perks and benefits.

Disney is among a growing list of prominent companies that offer work-at-home flexibility.

Other corporations that offer remote positions include Adobe, Amazon, Apple, Verizon, Salesforce, Uber and Airbnb.

Convince Your Boss To Let You Work From Home

OK, so maybe this Disney gig isn’t the one for you, or maybe you don’t live in one of the states listed above.

Some new research could help you make a persuasive argument to your current boss to let you work from home more often.

Research from Gallup released in February as part of its “State of the American Workplace” report found that employees who spend three to four days working from home were the happiest with their jobs.

Happy employees mean bigger profits and a healthier bottom line, research has consistently found.

In essence, there’s definitely a business case to be made for your boss to let you work from home several days a week.

To reach this conclusion, Gallup spoke with more than 7,000 employees working in the United States.

They asked the workers how many days a week they worked from home and how enthusiastic they felt about their jobs.

Getty Images | Omar Havana

Surprisingly, it wasn’t the employees who spent all of their time collaborating with others in the office who were the happiest, nor was it the employees who spent just one day a week working from home.

Employees who reported feeling the most engaged said they spent 60 to 80 percent of their time working from home.

This represents a significant change from what Gallup found in 2012. That year, research showed that employees were happiest when they worked at home 20 percent of the time.

So, what changed?

Getty Images | David Ramos

Jim Harter, chief scientist for workplace management at Gallup, told the Washington Post that he believes companies are doing a good job optimizing workers’ remote options by giving them more tools and better training.

The percentage of employees who reported working from home at least some of the time jumped from 39 percent in 2012 to 43 percent in 2016.

“I think organizations are more intentional about putting resources around it,” he said.

Harter said that employees are happiest when they have a “significant amount of time where they get absorbed in their work and time passes quickly.”

“And when you work remotely, you certainly have more of a chance to get absorbed in your work,” he added.

About the Author

Kate Streit

Kate Streit lives in Chicago. She enjoys stand-up comedy, mystery novels, memoirs, summer and pumpkin spice anything. More.

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