These are America’s 17 favorite fast-food restaurants, according to a new survey

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Getty Images | Dave Rowland

Burger joints, you’re low on the (fast) food chain. Chicken, pizza, taco, burrito and even donut fast-food spots are out-performing the almighty burger when it comes to customer satisfaction, according to a new survey that ranks Americans’ fave fast food spots.

To compile this list, the American Customer Satisfaction Index took into account a number of factors. Among them? How accurate are the food orders, because requesting “no onions” and driving off with “extra onions” is infuriating, right? Other factors include courteous staff, clean restaurants that are laid out well, the quality of food and drinks, the speed at check out and the variety of food and beverages.

The results show fast-food burger chains are among the least favorites of customers, lagging below the industry average. But, in terms of favorite burger chains, customers gave the crown to Burger King this year. It’s the first time in more than two decades that Burger King passed up Wendy’s. McDonald’s, though, continues to run at the bottom.

Here’s the top 17 fast food restaurants, according to the survey. Did your favorite fast-food chain make the list?








17. McDonald’s

People were really upset when McDonald’s got rid of its “orange drink.” For the record, it looks like the chain has replaced it with orange Fanta.

Getty Images | Scott Olson

16. Jack in the Box

You can get the best of both worlds here: burgers and tacos.

Flickr | theimpulsivebuy

15. Wendy’s

They’re famous for their Frostys. Here’s how you can make one at home. But you might need to go to Wendy’s to get fries to dip in the Frosty. Try it, if you haven’t.

Getty Images | Scott Olson

14. Taco Bell

Well, at least one couple loved  it so much they got married there.

Flickr | JeepersMedia

13. Pizza Hut

But they get extra credit for their boxes that can turn into projector screens, right?

Getty Images | Jeff Schear

12. Starbucks

We didn’t expect to see the coffee chain on this list, but they have upped their food offerings, with breakfast sandwiches and more.

11. Burger King

We just noticed they’re serving Lucky Charms milkshakes. That should give them some good luck next year when the rankings come around, right?

Getty Images | Dave Rowland

10. Little Caesars

And, little prices. You can pick up a pizza for $5.

Flickr | JeepersMedia





9. KFC

Psst, here’s how to make KFC’s ‘original’ fried chicken.

Getty Images | Justin Sullivan

8. Domino’s

Don’t be surprised if a drone someday delivers your Domino’s pizza order. Wait, do you tip drones?

Getty Images | Joe Raedle

7. Dunkin Donuts

No shame, in their sugar and caffeine game. If you need something a little stronger than a coffee, they’ll serve you a sugary Blue Monster Drink.

Getty Images | Andrew Burton

6. Chipotle

Soon, you might be able to go through a Chipotle drive-thru.

Getty Images | Joe Raedle

5. Arby’s

Worth noting, this chain will start selling turkey legs at nine of its locations.

Flickr | JeepersMedia

4. Subway

Fun fact! Did you know there’s 38 million different ways to make your sandwich at this sub shop?

Getty Images | Joe Raedle

3. Papa John’s

That garlic sauce, though!

Flickr | mrsdkrebs

2. Panera Bread

We especially love that each night, Panera donates its leftover bread to feed the hungry.

Getty Images | Scott Olson

1. Chick-Fil-A

We’re guessing the response a Chick-Fil-A employee would give to finding out the restaurant topped the list would be a friendly: “My pleasure!”

Getty Images | Andrew Renneisen

About the Author

Brittany Anas

Brittany has contributed to publications including Men's Journal, Forbes, Women's Health, American Way, TripSavvy, Eat This, Not That!, Apartment Therapy, Denver Life Magazine, 5280, Livability, The Denver Post, Simplemost, USA Today Travel Tips, Make it Better, AAA publications, Reader's Digest, Discover Life and more. More.

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