American Express is hiring work-from-home customer service reps for $15 an hour (Plus bonuses!)

Tribeca Film Festival Opening Night Co-Sponsored By American Express
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Update 11/19 12:15PM:  Looks like these American Express jobs are no longer available. However, some of the other jobs mentioned are still available. 

The morning routine is a complete struggle.

Getting everyone out of bed on time, getting them to eat something (anything) for breakfast, rushing the kids off to school. Oh, you wanted to squeeze in an early morning workout before you go to work? Yeah, good luck with that.

Now, imagine a world in which your office is just up the stairs in that extra bedroom you’ve been meaning to clean up. That dream could soon be a reality: American Express is hiring work-from-home customer service reps.

The pay starts at $15.73 an hour AND there are monthly bonuses on top of your base pay.

These jobs also include some legitimate benefits, including tuition assistance, retirement programs and medical, dental and vision insurance options. Say what?


The only states that American Express is not hiring in are: California, Alaska and Hawaii. The other 47 states are fair game.

Another caveat: if you happen to live near one of their service centers in Phoenix, Salt Lake City or Sunrise, Florida, they want you to check out jobs located onsite at those centers. Bummer.


“American Express customer care professionals serve as the voice of our brand by delivering extraordinary customer care through relationship building,” according to the job posting.

In this job you will:

  • Answer incoming phone calls
  • Help customers with questions about their accounts
  • Deliver great customer service
  • Attend a PAID 12-week training course from your home office

American Express will cover the cost of a dedicated phone and internet line for your home office (win!). You can read the techy requirements of the job on American Express’s careers website.


You’ll also need a secure home office that’s free from distractions and background noise.

Does this sound like the job for you or someone you know? Head over to American Express to apply today.

Work-From-Home Jobs With NexRep

If you’re looking for other work-from-home jobs, you may want to check out these  opportunities with NexRep. The agency sources work-from-home agents for several large companies, and is currently hiring for several big-name companies.

You could be a customer service rep for GrubHub or provide customer service for Jay Z’s new music streaming company Tidal.

You could also provide customer service for Priceline.


They are also currently hiring 45 outbound sales representatives, according to The Penny Hoarder.

Unfortunately, those who live in Arkansas, California, Indiana, New York, Oregon, Rhode Island or Washington are not eligible, but people from all other states are welcome to apply.

The sales agents will work for TriStar Products, which sells popular items you’ve probably seen on infomercials, such as Copper Chef pans. In this role, you will talk to customers who called about making a purchase but ultimately decided not to. Your job is to work with the customer to make them a better deal and close the sale. You will be encouraged to up-sell, cross-sell and promote third-party offers. Doing so will earn you extra commission.

Strong candidates will be persuasive, persistent and competitive. The job requires a hard-wired internet connection, no wifi.

RELATED: Work-From-Home Jobs That Don’t Require Talking On The Phone

While you’ll receive a $5 an hour base pay, total compensation is largely based on commission, so you’ll have to consistently make sales to maximize your earning potential. NexGen says average agents make $15 an hour, with the potential to make more than $25 per hour.

A major perk is that you are able to set your own hours within the hours of 9 a.m. to 11 p.m. Eastern. You must work a minimum of 15 hours per week.

If you think you have what it takes, apply today.


About the Author

Sarah Kuta

Sarah Kuta is an award-winning writer and editor based in Colorado. She writes regularly about how to find deals, save money and find side gigs. Reach her at Learn More.