Repairman Claims Misuse
“The repairman said even though it’s only four months old, it’s being misused. It’s not being used according to the what the manual said,” Schubert said.
Misused? Turns out unlike their old garage fridge, which sat in the same spot for 10 years, this new model is not supposed to be used outdoors.
So how would a customer possibly know this?
Schubert says the repairman explained that if you turn to page nine of the Kenmore manual, you will find out that the refrigerator should not be set up in a very cold or very hot location.
Indeed, the manual states that this fridge should only be placed in a room that is between 55 degrees and 110 degrees, and should not be near a heat source, in a very hot garage (such as in Florida), or a very cold garage (such as in a northern state during winter).
Schubert wonders how anyone would ever known this when buying it, since the salesman never gave him a heads up.
“I have a lot of friends with refrigerator freezers in their garage,” he said, “and I have never heard of this or run into it.”
Good news: After we contacted Sears Holdings, a company spokesman called Schubert and told him they will replace the failing refrigerator under its one-year warranty
But remember, they may not always do that.
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Also be aware that new high-efficiency fridges from many brands may be more sensitive than Grandpa’s old garage fridge, which didn’t mind heat changes.
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